Support
Email support@boltiebeaver.com with your question or a short description of the problem.
Reporting a bug
Include the game version and level number if you can. A screenshot can help. Settings > Send Feedback opens Google Forms with basic game details prefilled. Opening the form shares those values with Google.
Settings > Share Test Log copies log text on iPhone. Paste it into your message, or attach the full CSV from Files > Boltie Beaver. On desktop, it opens the log folder so you can attach the CSV yourself. Review any notes in the log before sending it.
Your progress
The game keeps a local save and tries to back it up to our game server. Offline play can continue, but online updates may wait or fail. The current beta stores the link to your account on your device. Reinstalling or changing phones can lose that link. There is currently no player sign-in recovery flow.
Online data deletion
Settings > Delete my data asks the game server to delete the current account, nickname, scores, ratings, notes and progress backup. Wait for confirmation. If the game reports a failure, try again later.
If Settings shows Retry device cleanup, online deletion was confirmed but removal of the saved account connection is incomplete. Use that button to retry local cleanup. Your local level progress remains.
This does not erase the local gameplay log, GameAnalytics records or messages you already shared. For a broader request, email us. Read the Privacy Policy for the data involved.